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Reasons To Expect More From Your HVAC Company (cont.)
| 8. | WE CARE (Part II). Our Service technicians are available Mon-Fri, 8AM-8PM with no overtime charges. | |||||||||
| 9. | WE CARE (Part III). Saturday appointments are available with no overtime charges. | |||||||||
| 10. | WE CARE (Part IV). Senior citizen's discounts, first time customer discounts, Yellow pages coupons, are all part of our never ending effort to provide maximum value for minimum cost. | |||||||||
| 11. | AVAILABILITY (Part I). Our designers and estimators are available for your convenience, 7 days a week including holidays. | |||||||||
| 12. | AVAILABILITY (Part II). Our Service Technicians are available for your convenience 7 days a week including holidays. | |||||||||
| 13. | FROM "ON HOLD" TO "ON LINE".
You will pleased (as so many of our customers are) with the convenience
of being able to obtain information, make a sales appointment or place
a service call while clothed in your pajamas at midnight in the comfort
of your own home. Our 250+ page web site not only provides you with a wealth of HVAC information but you can also comment on our job performance, ask a question and much, much more, online, from your home, 24 hours a day, 7 days a week (24/7). |
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| 14. | SERVICE APPOINTMENTS can also be made by Email with our "On line" capability to schedule. | |||||||||
| 15. | SALES APPOINTMENTS can also be made by Email with our "On line" capability to schedule. | |||||||||
| 16. | FREE DESIGN by our experts that will perform a complete analysis of your needs and then size and design the best system for your home. | |||||||||
| 17. | OUR FREE ESTIMATES are always in writing and in complete detail. | |||||||||
| 18. | PERFORMANCE GUARANTEE. We state, in writing, the temperatures that you can expect in your home. | |||||||||
| 19. | WE ARE NOT A "BROKER" CONTRACTOR. We're not like the big box stores that sell you a system and then "broker" it out to some unknown subcontractors who either "doesn't know" or "doesn't care" as they cut corners to make more profit. | |||||||||
| 20. | ONE DAY REPLACEMENT. In most cases, we can replace your old system so that you will not be without heating or cooling overnight. Sometimes on large or complicated systems, that means we will supply a temporary system for you at no additional cost. | |||||||||
| 21. | IDENTIFICATION. Our employees are uniformed; our vehicles are neatly painted and lettered. Both are easily recognizable and identifiable. Either observed by your neighbors will enhance their opinion of your good judgment and never be an embarrassment. | |||||||||
| 22. | WE RESPECT AND PROTECT YOUR HOME. Our Employees wear shoe protectors, use drop cloths, never smoke, and always remove any trash or debris from the site. It is our expressed goal to leave your residence in better condition than when we arrived. | |||||||||
| 23. | ADDITIONAL CUSTOMER PROTECTION. For your protection, we carry Full coverage Insurance on our vehicles and Workers Compensation on our employees for any accidents that may occur. | |||||||||
| 24. | PRIOR INSPECTION. Our Production Manager inspects all new full system jobs prior to actual installation. | |||||||||
| Continued: | ||||||||||
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