| 41. |
ENVIRONMENTAL FRIENDLY. We reclaim,
rejuvenate, and recycle parts and materials to reduce waste and environmental
damage. All of our service vehicles are fully equipped with EPA approved
recovery machines, DOT approved refrigerant storage cylinders, and
the latest leak detection systems. |
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| 42. |
WE LISTEN TO YOU. Our "How Do We Measure
Up" form accompanies every job for the explicit purpose of encouraging
you to tell us what we did wrong as well as what we did right. |
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| 43. |
YOUR COMMENTS ARE IMPORTANT TO US. Our "Report
Card" and our "How Do We Measure Up" pages on the website
are designed for you to suggest improvements or other comments. The
President of Climatemakers personally downloads all company emails;
then distributes them to the proper departments, with a follow up
date specified. Positive and Negative comments
are posted on our bulletin board. |
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| 44. |
FREE 150+ PAGE WEBSITE. For your convenience;
one of the most comprehensive in the industry. |
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| 45. |
FREE NEWSLETTER. Your source of timely tips,
trends and discounts. |
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| 46. |
SEASONAL PROMOTIONS. Comprehensive Fall
& Spring "Tune-Up/Check-Up" programs are specially discounted. |
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| 47. |
WE'LL KEEP YOU INFORMED. Everything from
a 250+ page website, a monthly email newsletter, to a dispatcher calling
you and telling you that the service technician is on his way. |
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| 48. |
WE KEEP OURSELVES INFORMED. It takes time
and money to belong to and support many trade associations so that
we may provide you with the latest technology and "know how".
Among them, the Local and National chapters of ACCA (Air Conditioning
Contractors of America); Qualified Gas Contractors (QGC) and the Better
Business Bureau (BBB). |
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| 49. |
YOU CAN LEARN. From your easy chair (and
our FREE website), you can learn to be an instant HVAC expert. You
can calculate (1) the heat loss of your house (2) the size of the
equipment you require (3) your cost to operate it (4) tax savings
that may apply to your home loan and/or mortgage payments and much,
much more. Any size house, anywhere in the U.S. |
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| 50. |
YOU CAN SEE LIVE on our web site how your
heating and cooling system and accessories like humidifiers and air
cleaners work. See how zoning works. Identify and learn the major
components of your HVAC system, in your style house. All on our website
and all for FREE. |
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| 51. |
WE'LL BE AROUND AFTER THE SALE. Our 50 years
in business is a strong indicator that we are doing something right,
like having a comfort specialist follow up on your new installation
to see that our rigid specifications are adhered to and that you are
satisfied with the work we did. That's our definition
of QUALITY CONTROL. |
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2805 Crusader Circle • Virginia Beach, Virginia 23453
Phone: (757) 468-5800 • Fax: (757) 468-5805
Website: www.climatemakers.com
E-mail: comfort@climatemakers.com |
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