Because my supervisor takes time to listen to me. Right or wrong, I can express my opinion. This gives me the opportunity to learn from my mistakes so that when I learn the correct way to do things, I won’t repeat that mistake in the future.

Climatemakers’s continuous education…in the field…on the phone with the service manager...in a class room with a factory representative, the opportunity is there for all employees to sharpen their skills…learn new ones. I’m learning people skills (sales) so that I can be an even better technician.

The “Incentive Programs” where I can increase my wages weekly, monthly, and yearly for just performing the regular duties that are expected of me.

The equal opportunity of being “Technician of the Month” based on work performed (not if your supervisor likes you) and the rewards are great! ($75.00 to purchase tools of my choice).

Health Insurance and Supplemental Insurance if injured (on or off the job) for myself AND my family. An IRA so I can build a nest egg to fall back on when I'm too old to give
great customer service effectively.

A Summer party to show that your sweat and risk of heat stroke was appreciated…a Christmas party to show that your frost bite and runny nose was noticed…and the year end “Cash Service Award” is the best! It not only made my Christmas complete, but made the long hours, hot
attics, crawl spaces, spiders, mud, and the dispatcher bad day attitude, all
worthwhile. That's why I work for Climatemakers.

Thank you for a great year,
Shawn Conaway #36

P.S. Special thanks to:

Merry Sherman (President)for giving me the opportunity.
Melba Miller (Owner) for her encouraging words and in depth conversations
Henry Rodgerson for starting it all fifty years ago.

--- Shawn Conaway
--- cconaway@xxxxxxxxx.net