Recently you favored us with the opportunity to install one or more of the four components that together make a Total Indoor Comfort System (heating, cooling, humidifier and air cleaner).

     BECAUSE WE CARE about your satisfaction and value your suggestions for improvement, we would appreciate it if you would take the few minutes necessary to complete the 10 questions that follow. Using the web site provides an additional advantage in that it registers you to receive periodic updates on maintaining your equipment or any special services we have to offer.

	Yes	No
1. Was your call to our firm answered     satisfactory?
2. Did the salesperson provide prompt, adequate     information and estimate?
3. Did our Installation Dept start when scheduled?
4. Were our mechanics courteous and leave your     property clean and orderly?
5. Was the operation of your new system     satisfactorily explained?
6. Is the system operating satisfactorily?
7. Would you like additional information on:
Humidifier Air Cleaner         Programmable Thermostat Other
8. Would you recommend our firm to others?
9. May we add your name to our list of satisfied     customers that we sometimes show prospects?
10. Where did you learn about Climatemakers?
11. Comments and/or suggestions for improvement or employee       performance.
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